Easter Bank Holiday

We are closed on the following dates for the Good Friday and Easter Monday Bank Holidays:

  • Good Friday, 15th April – Closed
  • Easter Saturday – by appointment only (bookable in advance)
  • Easter Sunday – Closed
  • Easter Monday, 18th April – Closed

If you require medical assistance on these dates, please visit NHS 111 online, call NHS 111 or in the event of an emergency, call 999.

Access to Appointments

Because of the Bank Holiday break, demand for appointments and access to the surgery will be very high on the weeks commencing 11th and 18th April.

This will include getting through on the phone and getting an appointment.

To help with this we kindly ask that you try and pre-plan your care in advance. This includes pre-booking appointments (from the w/c 25th April) for any routine or ongoing issues.

Where you have more than one thing you want to talk to us about, please book more than one appointment and prioritise the most urgent issue, or book a routine double appointment.

We will be prioritising those with higher clinical needs over this busy period.

Medication

In addition, we ask that you order repeat medications in advance; there is a 72-hour turnaround for prescription requests and an additional 48 hours for the pharmacy to prepare the medication.

Repeat prescriptions can be requested via the website by using our Repeat Prescription Request triage.

To find out about local Pharmacy Easter opening times, please visit www.getreading.co.uk/pharmacy-easter-opening-hours-reading

Blood tests

Should you require a blood test sooner than the next available appointment, you can book a hospital test using Blood Tests – Royal Berkshire NHS Foundation Trust.

Sicknotes

If you would like to request a sick note, please use our Sick/Fit Note triage.

Queries

For routine enquiries, we offer our Ask Reception a Question form. We aim to respond within 1 day.

Using this service frees the telephone lines for urgent and ‘on the day appointments.’ If you still prefer to speak to a receptionist, please avoid our peak time (08:00-10:00).

Staff Sickness

We are still under extreme pressure with a high number of staff off sick and self-isolating. If you or someone in your family has a minor rash, signs of a cold, or other minor symptoms, it is often more effective to get advice from The NHS website – (www.nhs.uk) or ask a pharmacist, than to seek a doctor’s appointment.

If you do visit the surgery please remember to wear a mask and do not attend if you have any COVID type symptoms (call first).

Thank you for bearing with us.